TECHNOLOGY | FAMILY SUPPORT

If you are having any of the following issues:

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  • Difficulty turning on a student device

  • Difficulty with a student device charging, to the point it will not turn on

  • Difficulty connecting to wifi with a student device

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Please call 423.743.1605 and choose Option 1. You will be prompted to leave a message. A technician will return your call to assist you.

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For other technical issues, please click the button below on your student's iPad or Chromebook. You must use a student device that is signed in with their username to connect to our Support Meet:

Live Support via Google Meet

This virtual room will have a technician present twice a day from August 24 to September 4. Available times are:

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  • 10:00 a.m. to noon

  • 3:30 p.m. to 5:30 p.m.